Check if there is an available update and install it.

Navigate to the app store section of your streaming device.

Update your Amazon Prime Video App or Web Browser Photo credit by picjumbo from Pexels Prime Video App

Turn on your device and relaunch Amazon Prime Video.

Plug them back in and connect to the Internet.

You can also unplug your device if applicable.

Turn off your streaming device or computer.

Exit the Amazon Prime Video app or website.

Power Cycle your Network & Streaming Devices If it does not work, you can try to play a different title to check if the problem only exists on the previous video or the same with other content. Relaunch Amazon Prime VideoĪfter seeing the DRM-protected error message, exit the playback and close Amazon Prime Video. But, if you encounter the DRM-protected content error even when you are a paying customer on Amazon Prime Video, follow the solutions below to find a workaround on how to resolve the issue. Protected content is necessary to avoid illegal streaming and distribution of movies and TV series. Steps to Troubleshoot & Fix the DRM Protected Content Issue on Amazon Prime Video The good thing is that you can always troubleshoot the issue and perform several fixes to bypass it. It is not uncommon for subscribers to see the DRM problem on their streaming services, not only on Amazon Prime Video. Some Mozilla Firefox users also complain of the error. Users on Windows 10 PC, Mac, and Chromebook computers with Google Chrome, Opera, Brave, or Microsoft Edge browser are heavily affected.

The digital rights error appears mostly when streaming on a desktop or laptop computer using a Chromium-based browser.

A lot of users encounter the DRM-protected content error and are restricted when trying to play a title. That means there is an embedded code that acts as a license to only allow authorized devices or operating systems to play these shows.īut, sometimes, this content protection protocol causes issues on Amazon Prime Video. To prevent unauthorized viewing of content, many streaming services implement Digital Rights Management or DRM protection on their titles. You can even add third-party streaming services as add-on channels. There is a variety of categories and genres to choose from that will suit the different preferences of streamers. You can binge-watch TV shows and films from the classics to up-and-coming original titles. When it comes to content selection, streaming services like Amazon Prime Video have a lot to offer.

Amazon prime video drm removal